Is your AI operating model solving the wrong problem? Discover why AI ownership alone may not deliver business value and ...

Companies struggle to fully develop AI in more than a handful of business functions or to accelerate the shift from pilots to ...

Dotwork has acquired Arcario Group, adding enterprise transformation and operating-model expertise to its AI-native ...

McKinsey's 2026 AI research reveals a gap between productivity gains and financial returns. Discover why organizational ...

As modern technologies have opened the door to a virtually infinite array of new business models and disruptive possibilities, many tech organizations have responded by evolving their technology ...

Many global IT organizations are increasingly recognizing value in working directly with business units to bring innovative technology assets and IT service offerings to life. In doing so, leaders can ...

Francisco D’Souza (Frank) has had one of the most consequential runs as CEO of an IT services company. During his 12-year tenure at Cognizant, revenue grew tenfold to over $16 billion, with the firm ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...